Sales terms and conditions
- Conditions of installation, removal and reinstallation on new equipment of Nobeltec Products
- Secured payment
- Right of return
- Applicable Law - disputes
- Protection of personal data
- Rights of use
ARTICLE 1: INTRODUCTION
ARTICLE 2: PRICE
The sale prices listed on the website are in US Dollars. We reserve for ourselves the right to change our prices at any time but we are committed to apply the prices in force that were indicated on the website at the time of your order.
ARTICLE 3: ORDERS
The orders are carried out exclusively on the Internet through our shopping websites managed by Nobeltec. Access to the service is provided in a permanent way but is subject to periods of maintenance, updates of servers and possible exceptional interruptions. Nobeltec proposes a unique distribution method for products sold on its website: distribution via internet download.The client will select the method of payment once he has confirmed his purchase in the shopping cart.You will receive an order confirmation email once your payment has been approved.Your payment will be debited from your account once you have confirmed your purchase.Delays of approval of the payment vary depending on the method of payment. In no event shall Nobeltec be responsible for the delay of approval of your payment.Once your payment has been approved, an invoice will be sent to you by email.You can access your products by clicking on the download links that are located:- Directly on the page of approved payment,- Or subsequently on the confirmation e-mail. If you have trouble going through the download procedure, please contact our customer service at:Phone: +1 503.579.1414 (extension 1)Spain Support: 807 00 20 11Or by email at firstname.lastname@example.org Contractual information is presented in English and will be subject to confirmation. Nobeltec reserves for itself the right to cancel or refuse any order from a customer with whom there is a dispute.
ARTICLE 4: VALIDATION
You certify that you have read and accepted these terms and conditions of sale before the placing of your order. The validation of your order is thus worth the acceptance of these Terms and Conditions of Sale. Unless proved otherwise, the data recorded by Nobeltec constitutes evidence of all the transactions made by Nobeltec and its customers.
ARTICLE 5: AVAILABILITY
Our product offerings and prices are valid as long as they are visible online on the website. The deadlines for data transmission estimated for the download of a product are only an indication, and any delays shall not entitle the purchaser to cancel the sale, or to refuse the goods or to claim damages. Any claim for nonconformity or malfunctioning in the electronic delivery by download of a product must be sent within a maximum of 30 days after receipt by download of the product to our customer service by email at email@example.com or by post to the following address: Nobeltec – 15242 NW Greenbrier Pkwy, Beaverton, OR 97006-5764.
ARTICLE 6: CONDITIONS OF INSTALLATION, REMOVAL AND REINSTALLATION ON NEW COMPUTERS OF NOBELTEC PRODUCTS
As part of the installation and use procedures of NOBELTEC products, you are granted two license codes (called "tokens") to activate the purchased software. In practice, you are able to install the software on up to two computers at the same time.If you want to change any of your computers and if you have already used the two activation tokens, you are entitled to reclaim one (or both) of the tokens for use on another computer but you will need to go through a complete uninstall procedure on one (or both) of the computers to generate an uninstall code.With this uninstall code, you can ask our Order Department to restore an activation code to your system account. The Order Department can be contacted at +1 503.579.1414 (extension 1), by email at firstname.lastname@example.org or by post to the following address: NOBELTEC – 15242 NW Greenbrier Pkwy, Beaverton, OR 97006-5764.IMPORTANT NOTE: If you are unable to perform the procedure to remove an activation token and cannot provide an uninstall code for whatever reason (e.g. a computer is irreparably damaged or stolen, hard disk crashes, obsolete equipment, etc.), no new activation tokens will be generated without this uninstall code; you will need to reacquire the right of use by contacting our Order Department.
ARTICLE 7: SECURED PAYMENT
Nobeltec accepts several modes of payment: - Credit Card (Visa, Discover, MasterCard, American Express (Amex)) - Or via PayPal.For payment by credit card, the debit is carried out when obtaining permission to charge your account from the competent payment centers for the purchase of your order. Without debit being approved, your order will not be processed by Nobeltec.Our online technology partners (including, but not limited to: Amazon.com, PayPal, etc.) possess all the functions needed to manage online services of secured payment over the Internet. The integrity of the data exchanged is ensured by the exchange procedures and the integrity locking of the messages through the use of SSL and SET technology.The use of SSL and SET technology does not require prior loading of software on your computer. The system transmits to the server of our partners the answer codes compliant to the ISO standard IS 8583, and in the case of an agreement, a receipt is provided to both parties: the customer and the online retailer. This electronic receipt subsequently allows the validating of the existence of the payment at the request of both parties.The cryptography means used have been the subject of a statement to the administrative services of the French government.
ARTICLE 8: RIGHT OF RETURN – SATISFACTION GUARANTEE
If for any reason you are not completely satisfied with the Nobeltec product that you have purchased, Nobeltec will honor a “Satisfaction Guarantee”. Simply return the product to Nobeltec within 30 days after the date of original purchase, with an explanation of why the product does not satisfy you, for a complete refund.If you want this guarantee to apply, you must follow the following procedure: - If you want this guarantee to apply, you must follow the following procedure- Following this procedure, an uninstall code will be generated. The uninstall code begins with the letters "RE". You will then need to send an email to email@example.com or by post to the following address: NOBELTEC - 15242 NW Greenbrier Pkwy, Beaverton, OR 97006-5764. stating explicitly your wish to claim the “Satisfied or Refunded Guarantee” along with the uninstall code.
You will receive a full refund of your purchase within 15 days after the date of receipt of your letter or email with the uninstall code, either crediting your credit card or your PayPal account, depending on the mode of payment you have used.
ARTICLE 9: RESPONSIBILITY
This contract is subject to US laws. Nobeltec cannot be held liable for breach of contract, on one hand in case of acts of God or on the other hand in case of fault of the customer. Nobeltec cannot be held responsible for the consequences resulting from the misuse of products sold on the Website.
ARTICLE 10: APPLICABLE LAW - DISPUTES
This contract is subject to US laws. The original language of this contract is in English. In case of dispute with professionals and/or traders, the courts of Oregon will have jurisdiction.
ARTICLE 11: PROTECTION OF PERSONAL DATA
The information you provide while ordering is critical for the processing and delivery of orders, establishment of invoices and fulfillment of the Satisfaction Guarantee, if needed. The absence, omission of or purposefully erroneous entry of information will lead to the cancellation of your order.By registering on the website, you agree to provide us with sincere and genuine information about you. The submission of false information is contrary to these Terms and Conditions as well as to the conditions of use appearing on the website.Nobeltec commits to only use the collected customer information for its exclusive business purposes, and will never sell customer information to any external parties.You have a permanent right to access and correct your data. You can, at any time and upon request, change this data by sending us mail correspondence at the following address: NOBELTEC - 15242 NW Greenbrier Pkwy, Beaverton, OR 97006-5764
ARTICLE 12: RIGHTS OF USE